Your Protection Is Our Commitment

Ba994's Privacy Policy – Your information is completely secure

Ba994 takes your personal information seriously. This Privacy Policy explains what data we collect, why we collect it, and how we keep it secure. By using our platform, you agree to this policy.

Last Updated: January 2026
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SSL Encryption
Never Sold to Third Parties
Secure Data Storage
In Your Control

How We Protect Your Data

Key highlights of ba994's Privacy Policy at a glance

End-to-End Encryption

All your personal and financial data is protected with 256-bit SSL encryption. No third party can access this information.

Data Is Never Sold

Ba994 never sells your name, mobile number, or payment details to advertisers or any third party. Your privacy is something we take very seriously.

Your Control

You have the right to view, correct, or request deletion of your data at any time — just reach out to our support team.

Limited Retention Period

We retain your data only for as long as necessary. After account closure, data is deleted unless retention is required by law.

Marketing Preferences

You can unsubscribe from promotional messages at any time. Only essential account-related notifications will continue to be sent.

Regular Security Audits

Ba994's systems are regularly audited by third-party security experts. Your data is protected to the highest standard at all times.

In brief: ba994 treats your privacy as its highest priority. We only collect information that is strictly necessary and never sell it to third parties. This policy explains exactly what we do with your data.

01 Introduction

Ba994 is one of Bangladesh's most trusted online gaming platforms. We believe that protecting our users' privacy is a fundamental responsibility. This Privacy Policy ("Policy") explains how ba994 collects, uses, stores, and where necessary discloses your personal information.

This Policy applies to the ba994 website, mobile app, and all other services. By using any ba994 service, you are considered to have agreed to this Privacy Policy. If you do not agree, please discontinue use of our services.

We are committed to keeping your data safe and ensuring it is never misused. ba994's Privacy Policy is developed in accordance with international data protection standards.

This Privacy Policy is written in Bengali so our Bangladeshi users can easily understand it. For any questions, contact us at support@ba994.bet.

02 What Information We Collect

Ba994 only collects information that is strictly necessary to operate our services. We do not request data beyond what is needed.

Information Collected at Registration

  • Full Name (as shown on national ID)
  • Mobile Number
  • Date of Birth
  • Email Address (if applicable)
  • Password (stored in hashed form)

Information Collected for Identity Verification

  • Copy of National ID or Passport
  • Selfie or live photo (as part of the KYC process)
  • Proof of address (e.g., utility bill)

Information collected automatically during use

  • IP Address & Device Information
  • Browser Type & Operating System
  • Login Time & Session Data
  • Gaming History & Betting Patterns
  • Geolocation (with your consent only)
Data Type Reason for Collection Required?
Name & Mobile Number Account Creation & Communication Yes
Date of Birth Age Verification (18+) Yes
Identity Document KYC & Withdrawal Verification Yes, for withdrawals
IP Address Security & Fraud Prevention Automatic
Gaming History Responsible Gaming Monitoring Automatic

03 How Your Information Is Used

Ba994 uses your information only for specific, defined purposes. We never use your data for any unauthorized purpose.

Primary Use

  • Account Management: To create, manage, and secure your account.
  • Payment Processing: To process deposits and withdrawals and to verify transactions.
  • Customer Support: To respond to your questions, complaints, or requests.
  • Security: To prevent fraud, money laundering, and other illegal activities.
  • Age Verification: To keep minors away from the platform.

Secondary Use (with your consent)

  • To send you personalized bonus and promotional offers.
  • For analytics purposes to improve the platform experience.
  • To keep you informed about new games or features.

ba994 never sells your data to advertisers, data brokers, or any other third party for commercial purposes.

04 Data Retention & Retention Periods

We retain your data only for as long as necessary. Data is kept while your account is active and deleted after a set period following account closure.

1

While account is active

All account information, transaction history, and gaming records are stored securely.

2

After Account Closure

After account closure, financial records and KYC data are retained for up to 5 years as required by legal obligations.

3

Automatically deleted upon expiry

Once the retention period expires, all personal data is permanently deleted or anonymized.

4

Early Deletion Request

You may request deletion of your data at any time, unless we are required to retain it by law.

05 Sharing Information with Third Parties

Ba994 does not generally share your information with third parties. However, there are limited circumstances where sharing may be necessary.

Situations Where Limited Data Sharing Applies

  • Payment Provider: Payment providers such as bKash, Nagad, Rocket, and others receive only the information necessary to process payments.
  • KYC Partner: With licensed verification agencies for identity verification purposes.
  • Legal Obligations: Upon a valid court order or lawful request from a government authority.
  • Anti-Fraud System: With industry security networks to prevent fraud.

All data shared with third parties is governed by strict confidentiality agreements. They may only use the information for the specific purpose it was shared.

Parties We Never Share Your Data With

  • Advertisers or Marketing Agencies
  • Data Brokers or Information Traders
  • Social Media Platforms
  • Any unauthorized third party

06 Cookie Policy

The ba994 website uses cookies and similar tracking technologies to enhance your browsing experience.

Cookies We Use

  • Essential Cookies: Required to maintain login sessions and ensure security. These cannot be disabled.
  • Functional Cookies: To remember your preferences such as language and settings.
  • Analytics Cookies: To understand platform usage (anonymous data).

Cookie Preferences

You can disable non-essential cookies from your browser settings, though some features may not work as intended. You can also update your preferences anytime from our platform's cookie settings page.

07 Your Rights

Under ba994's Privacy Policy, you have several important rights regarding your personal data.

Right to Access

You have the right to know what information we hold about you.

Right to Rectification

The right to request correction of any inaccurate information.

Right to Erasure

The right to request deletion of your data under certain circumstances.

Right to Restrict Processing

The right to request restricted processing of certain data.

Data Portability

The right to request a download of your data.

Right to Object

The right to object to your data being used for marketing or analytics.

To exercise any of these rights, email us at support@ba994.bet. We will respond within 30 days. If a request cannot be fulfilled due to legal obligations, we will explain why.

08 Protection of Children & Minors

Ba994 strictly does not provide services to anyone under the age of 18. Our Privacy Policy gives special attention to protecting the data of minors.

  • Age verification is mandatory at the time of registration.
  • Any account found to belong to a minor will be closed immediately.
  • We do not knowingly collect any data from minors.
  • If any minor's data is collected inadvertently, it will be deleted as soon as we become aware of it.

If you believe a minor is using ba994, please notify us immediately at support@ba994.bet.

09 Data Security Measures

Ba994 uses industry-leading security technology to protect your information.

Technical Safeguards

  • 256-Bit SSL/TLS Encryption: All data transmissions are encrypted.
  • Firewall & Intrusion Detection: To prevent unauthorized access.
  • Two-Factor Authentication (2FA): An extra layer of security for your account.
  • Regular Security Audits: By third-party security experts.
  • Encrypted Database: All stored data is kept encrypted at all times.

Organizational Safeguards

  • Only authorized personnel can access specific data.
  • All staff receive regular training on data protection practices.
  • Data breach incidents will be reported to the relevant parties within 72 hours.

10 Policy Updates

Ba994 may update this Privacy Policy from time to time. Revisions may be made due to legal changes, new technologies, or updates to our services.

  • For any significant policy changes, notice will be provided via email or an on-platform notification.
  • The date of any changes will be noted at the top of the page as "Last Updated".
  • Continued use of the platform after a revised policy is published will be considered acceptance of the new terms.
  • If you do not agree to the updated policy, contact support@ba994.bet to close your account.

You will be notified at least 7 days before any significant changes, giving you time to make an informed decision.

11 Contact Us

Contact us for any privacy-related questions, complaints, or requests.

Contact Channels

  • Email: support@ba994.bet
  • Help Center: Visit our Help Center
  • Live Chat: Available after logging into the platform

Response Timeframes

  • General inquiries: within 24–48 hours.
  • Formal data requests: within 30 days.
  • Urgent security matters: within 24 hours.

When submitting a privacy-related request, please write "Privacy Request" in the subject line so we can respond promptly.

Join ba994 Safely

You've read our Privacy Policy — now register with ba994 with complete peace of mind. Your information is fully protected, and a welcome bonus is waiting for you.

By registering, you agree to our Privacy Policy and Terms & Conditions.

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